ITIL Continual Service Improvement

COMPNCR 1763, Course Code: 4718

The ITILŪ CSI (Continual Service Improvement) course is part of the ITILŪ Intermediate Lifecycle stream. Upon successful completion of this course, students can expect to gain competencies in the introduction to Continual Service Improvement; CSI principals and processes, methods and techniques and understanding the implementation approaches, challenges, critical success factors and risks.

Course Fee:
$2,100.00

# of Sessions:
8

Instructor:
Instructor,Omnikron University

Dates:
7/17/12 to 7/19/12

Location:
On-line Course - No location

Dates:
7/23/12 to 7/27/12

Location:
On-line Course - No location

Dates:
7/31/12 to 8/2/12

Location:
On-line Course - No location

Dates:
8/7/12

Location:
On-line Course - No location

Contact Us

Community Education
Heartland Community College
Workforce Development Center, Suite 2400
1500 West Raab Road
Normal, IL 61761
Phone: 309-268-8160
TDD: 309-268-8030
Fax: 309-268-7882
E-mail: Community.Education@heartland.edu

Campus Map (PDF)
Directions to Heartland Community College

Meet Our Instructors
Instructors Wanted