Travel Agent Proficiency Exam Review
PFDCE 1011, Course Code: 2167This comprehensive online review prepares you to be successful on the Travel Agent Proficiency (TAP) Exam. The TAP Exam was developed by The Travel Institute and The American Society of Travel Agents (ASTA) to provide a national standard of entry-level proficiency for travel and tourism professionals. It measures entry-level competency in all aspects of this industry including air, rail and motor coach tours, accommodations, cruises, group tours, destinations, industry technology, sales, customer service and more. Hundreds of practice questions will challenge your industry knowledge. You must pass the TAP by a score of 75% or higher. Prerequisites: The Business of Travel & Tourism, Geography for Travel & Tourism and A Guide to the Cruise Industry. Information on the testing options, fees and score reporting is provided at the end of the class. Registration deadline is 2/5.
A few days before class begins, you will receive a letter with instructions about how to log onto myHeartland and access your course on Blackboard. The textbooks used for the prerequisite courses, The Business of Travel & Tourism and The Geography of Travel & Tourism, will be be used for this class. There are no additional textbooks required. Please call 309-268-8160 if you have questions.